Restart your Fire TV device. Match your remote's source or input button to the HDMI port that your Fire TV is plugged into. Press question mark to learn the rest of the keyboard shortcuts.

Make sure that connected devices (A/V receiver or soundbar) are turned on. Cookies help us deliver our Services. Use the power adapter and connection equipment that came with your device. View purchased books & apps, Your Subscriptions Review the video-cable section of the TV owner's manual.

we'll use this information to improve our online Help. Im not sure what triggers it but Im sure its the HDMI connection. Are you sure it’s not sleeping? The cube is on but the screen stays black. By using our Services or clicking I agree, you agree to our use of cookies. There's a problem loading this menu right now. Find a fix for your blank or frozen TV Screen with Fire TV Cube.

For more help, try our Amazon Fire TV forum.

Try replacing your HDMI cable or HDMI hub (not included) with a new one. Verify that your TV is on and set to the correct HDMI input channel.

Find a fix for your blank or frozen TV Screen with Fire TV Cube. If I turn on my TV without touching the Fire TV remote, I also have a black screen. Switching the HDMI connection using the tv remote and switch back to fire tv cube or restarting fire tv cube (press select and home button for a few seconds) seems to resolve the problem but I dont see why I have to do these things almost daily to kick the fire tv cube out of the black screen.

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The Fire TV sleeps when not in use. Use a High-Speed HDMI cable (not included) for streaming titles in 4K Ultra HD. Turn on any A/V receivers or sound bars connected to your Fire TV device and switch them to the correct input. It's a bug. However, since the Fire TV also supports CEC to wake the TV and switch to the right input, I usually do the opposite: I hit home on my Fire TV remote and it wakes both the Fire TV and the TV and switches to the right input if not already there (which can be annoying if watching another input and someone sits on the Fire TV remote). If the issue persists, check your equipment and connections: For more help, try our Amazon Fire TV forum. Please select what best describes the information: Thanks! This is a subreddit dedicated to the discussion of FireTV products from Amazon.

Use a High-Speed HDMI cable (not included). Use the power adapter and connection equipment that came with your device. Ask the community.

Any button on the remote should wake it (I think), but I always use the home button. Use the connection equipment that came with your device. Confirm that your TV is HDCP-compliant. Use the following tips to help get your blank or unresponsive screen up and running. Please select what best describes the information: Thanks! Devices & Content

This isn't the information I was looking for, Top subscription boxes – right to your door, Alexa Isn't Responding on Your Fire TV Cube, Connect Fire TV Cube to Cable or Satellite Equipment, Multi-Room Music is Out of Sync on Your Fire TV Cube, Multi-Room Music Isn't Playing on Your Fire TV Cube, © 1996-2020, Amazon.com, Inc. or its affiliates. Try replacing your HDMI cable or HDMI hub (not included) with a new one. Deliver books, apps to your device, Digital Purchases New comments cannot be posted and votes cannot be cast. Note: When you start or stop streaming a title in 4K Ultra HD, your TV screen possibly flickers or turns black for up to five seconds. You'll need to disable HDMI CEC until a firmware update fixes this. Prime members enjoy FREE Delivery and exclusive access to music, movies, TV shows, original audio series, and Kindle books. Turn on any A/V receivers or sound bars connected to your Fire TV device and switch them to the correct input. There's a problem loading this menu right now. Deliver books, apps to your device, Digital Purchases Prime members enjoy FREE Delivery and exclusive access to music, movies, TV shows, original audio series, and Kindle books. Settings Display and Sounds HDMI CEC Device Control -> On -> Off. While we're unable to respond directly to your feedback, Black screen occurs when I turn the tv on sometimes. Switching the HDMI connection using the tv remote and switch back to fire tv cube or restarting fire tv cube (press select and home button for a few seconds) seems to resolve the problem but I dont see why I have to do these things almost daily to kick the fire tv cube out of the black screen. Use the connection equipment that came with your device. Devices & Content Video: Blank or Frozen TV Screen with Fire TV Cube. Press J to jump to the feed. Disconnect the Fire TV device from the HDMI port then plug it back in.

we'll use this information to improve our online Help. While we're unable to respond directly to your feedback, Ask the community. Select the department you want to search in.

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Or connect your Fire TV device directly to the television.

EDIT: I am using a Vizio D55un HDTV is that helps

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