Would never buy from Footlocker. I called customer service and turns out the warehouse no longer has them so now waiting for the store to call me back to see if i will even get them. I am looking forward to get my refund for the missing pairs as soon as possible. On August 24, I was calling to confirm availability of a shoe my 12 yr old son wanted. Using COVID as an excuse to reduce services or worse - ignore Public Health concerns of customers who pass through your retail store is careless and unacceptable. I am 6'4" tall and I weigh 230 lbs so I am not obese and did not put any abnormal stress on this pair of shoes. Not even close. There is no way one shoes are sold out at 10am as soon as you start accept purchasing. I purchased 2 pairs of VANS shoes on July 16,2019. I'll post an update once I receive my sneakers, but so far the experience continue to be great as before.
As such, I initiated returns for both pairs on 5/28/2020. Same pain and pressure from the right shoe. This inconvenience cost me a very special day. The phone (416-785-5260) rang … there is no customer service! I have not had any issues with Eastbay nor Kids Footlocker online. I purchased a pair of $100 Air Jordan's for my son and 2 months later the soles had holes worn all the way through, the laces broke off, and the soles were detaching. How BBB Processes Complaints and Reviews. I placed a call to a number in New York for foot locker corporate office and left a message and my number. Lesson learned, I will not spend another dollar with foot locker nor any company affiliated with foot locker again and based on their reviews on this site they need to get their affairs in order and serve the people that keep their company afloat with more respect. We returned them to the store with no problem at which time they ordered a replacement pair. I was told to await until August 22 for the investigation to complete. That's why this past Monday (Cyber Monday) I ordered a couple of sneakers; I'm still waiting for my sneakers, but I received the confirmation number right away with detailed information about my order, and the next day I received another email with the tracking number for each sneaker...yes apparently the shipment was split but they respected the same discount from Cyber Monday and the total price didn't change.
I had knee reconstruction surgery on my left knee so I do not play sports nor do I do any running of any sort. They have several stores open, up and operating during covid-19 but can’t find a way to refund my money. The shoes were comfortable upon trying them on, but were no longer comfortable as I traveled down multiple flights of stairs, and through my apartment lobby and parking lot. Strengthen your review by uploading photos & videos. By the way it was them new lebrons graffiti that for some odd reason no retalers have or Never received i made plenty of phone calls.
Because there I can find all I need.
Upon arriving the shoes were as depicted online as far as brand, color and size. Please train your customer service line better, I believe this is something to consider since Footlocker is a huge industry and I'm sure they do not want to lose any high-paying and active customers. Sign up to receive our free weekly newsletter. 15days since you received my faulty, soiled good you sent to me. What size waist is small in uk sizes, thanks, Sitejabber’s sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. I can appreciate a lot of these companies doing their part during the pandemic. Employees Marie and Juju really help me out.
230 Barmac Dr. 2nd Floor. You’ve lost a whole family of customers! You will be contacted by email to verify your review. I've ordered during the 4th of July 2020, both with Footlocker and Champs Sports, instead of 8packs of socks they send me 1 pack of socks. Ordered a pair of show on 10/24/20. FAQ. I want to know more about the situation but this company refuses to answer calls from the public.
It was only split for each pair. The representatives barely speak English. Will be closing my account immediately. There is NO excuse, stop using Covid. Clearly, this company couldn't care less about the public health concerns. North York, ON M9L 2Z3. Do not ever order from footlocker. On August 28, 2020 I was advised this location had an employee who tested positive for the COVID-19 virus. nothing! Due to the popular demand and limited release of Yeezy shoes, we’re currently out of stock. In this order, i have 2 pairs for size 6, and 10 pairs for size 6.5. I cant even return them as my closet foot locker is an hour away! If I need to buy some shoes then I use only this online shop. Only buy from Footlocker if you don't want your order or your money back. Ordered three pairs of shoes but only received one. I want to tell everyone I know about this that’s how frustrating this process was. It’s something about the vibe and settings. My son was in this store along with me. Disgraceful and utter disappointment. My order number is ***********. I ordered shoes august 14, they created a shipping label on the 19th, they have already charged my credit card, wont give me a refund, because they are in transit, but wont ship for another 10 days or so, I wont ever buy from footlocker again, now if they would emailed with this information, that would be acceptable, but to have to wait on the phone for 41 minutes the first time, and another 19 minutes the second time, unexceptable. Foot Locker, and other brother companies such as Eastbay, Lady Foot Locker, Foot Action, and Champs are all companies that will sell authentic Jordan shoes. We Received a confirmation email for the the shoe Purchase. ranks 15th among Athletic Shoes sites. It is now July 29th and I still haven't received my order. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. Have been wanting a pair for a while and finally managed to get some in my size, they came and one was fine whilst the other had been worn as it showed jean marks and a cigarette type looking burn in the bubble. All automated. Unfortunately, when i recieve my package, i only have 1 pair for size 6 and 2 pairs for size 6.5.
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